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BUS8600

Course
BUS8600
Course Title
Anatomy of a Team Leader

Description

Are you a new people leader or soon to become one? Ease the transition from teammate to people leader and its associated anxieties by learning about yourself and others, as well as practicing personal communication techniques, making sound business decisions, employing effective business strategies, and driving team and corporate change. Lead, coach, set goals, review results and execute strategy confidently from your first day at the helm of your team. Experience, simulate and practice your new skills with other emerging leaders in the classroom -- before you grab the wheel!

Objectives

Upon successful completion of the course students will be able to:

  • Act with authenticity and build trust
  • Bring out the best in others to enhance engagement and capacity
  • Reduce the stress associated with the shift to leading others
  • Look for and accept feedback with grace
  • View business from the perspective of an owner and see how their job affects the overall business
  • Explain the "whys" behind management decisions and organizational initiatives
  • Make better job decisions because they have a big-picture view of business
  • Achieve results through others by building strong interpersonal relationships
  • Plan for successful interactions with team members--in person and virtually
  • Provide meaningful, supportive feedback that motivates team members and helps individuals improve their performance
  • Impact business outcomes by consistently meeting the personal and practical needs of others
  • Ensure direct reports take a more active role in managing their performance
  • Manage performance on an ongoing basis while working within the organization's time parameters for goal setting and performance reviews
  • Provide the ongoing coaching and feedback your direct reports need to achieve their goals
  • Increase your direct reports' confidence and commitment to their own success
  • Encourage people to take ownership of, and be accountable for, their work performance
  • Create a work environment where people are comfortable taking on the risks associated with new responsibilities
  • Boost morale, improved productivity, and increase profitability by coaching for peak performance in each person
  • Manage work performance issues in a fair, consistent manner
  • Accelerate the process of making change happen
  • Minimize the potential negative effects change can have on productivity, morale and collaboration
  • Turn resistance into commitment and inspire team members to take ownership of change
  • Clearly communicate the business rationale and benefits of change for the team and organization
  • Maintain focus on important work in the midst of the daily pressure of business
  • Explain the importance of critical work to their team and others
  • Track progress and outcomes against relevant measures to ensure successful execution
  • Communicate accountabilities so that team members understand the importance, impact, and expectations regarding priority work

Content

 

  • DiSC assessment
  • Your Leadership Journey
    • Leadership Transitions
    • What's Important?
    • Be Authentic
    • Bring Out the Best in People
    • Be Receptive to Feedback
    • What Will People Say?
  • Making Sense of Business
    • Simulation business operation from owner's perspective
    • Cash flow and profits
    • Direct and indirect costs
    • Impact of Competition
    • Importance of Customer
    • Decision Making
    • "Real World" Comparisons
    • Defining Success from Different Perspectives/Roles in Business
  • Communicating for Leadership Success
    • Leadership Today (and Every Day)
    • Key Principles to Meet Personal Needs
    • Working to Meet Personal Needs
    • Up Close and Personal
    • Practically Speaking
    • Using Effective Feedback for Leadership Success
  • Business Leadership Simulation
  • Setting Goals and Reviewing Results
    • Shared Ownership
    • SMART Performance Goals
    • The Interaction Essentials and Performance Discussions
    • Setting Goals Skill Practice
    • Gathering Data
    • Reviewing Results Skill Practice
  • Coaching for Peak Performance
    • What is Coaching?
    • Interaction Essentials with Coaching Techniques
    • Case Study Coaching Situations
    • Skill Practice
    • Reflections
  • Generational Leadership
  • Driving Change
    • Your Role in the Business of Change
    • Reactions and Resistance
    • The Personal Needs of Change
    • Regaining Control
    • A Model for Change
    • Skill Practice
    • Plan to Accelerate
  • Executing Strategy at the Frontline
    • Pinpointing Priorities
    • Maintaining Focus
    • Measuring Progress and Outcomes
    • Ensuring Accountability
    • Putting Elements into Practice
  • Putting it all Together
    • Panel Discussion

Prerequisites

None

Method of Instruction

Small group discussion, role play, simulation, online discussion and exercises

Evaluation

Participation in class exercises as well as online exercises and discussions is expected