- Course Title
- Leading Change
This course focuses on leader’s crucial role in effectively leading change initiatives in the workplace. Leaders learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. They also learn to help other overcome their resistance to change. These skills enhance a leader’s ability to minimize the potentially negative effects of change on moral, processes, and productivity.
The objectives of the course are to help leaders:
- Understand the importance of commitment to and ownership of change for themselves and others.
- Effectively introduce change, explore change, and overcome people’s resistance to change
- Minimize the negative impact, on individuals, work groups, and the organization, of not adapting to change.
- Sustain an environment that embraces change and celebrates successes.
Introduction: An activity reveals how leaders feel when they are introducing change and the disorientation others experience in response to change. The Leading Change Activity board introduces a car racing analogy and leaders discuss the external forces that drive change. Teams discuss the business strategies that are driving change initiatives in their work groups.
Phases of change: Leaders discuss three types of change discussions – disorientation, reorientation, and integration. They identify the phase that applies to their teams’ situation and the change – related behaviors. Leaders learn what they can do to prepare to introduce change to their work groups.
Introducing and Exploring Change: Leaders discuss three types of change discussions-introducing change, exploring change, and overcoming people’s resistance to change. They review the use of interaction Process skills to conduct change discussions. Learners use a Discussion Planner to analyze a model of a leader introducing and exploring change, and they provide feedback on the leader’s skills
Skill Practice: Learners prepare and practice a discussion to introduce and explore their own change situation. Overcoming Resistance to Change: An activity helps leaders identify the signs of resistance to change. A model and two skill practices focus on overcoming people’s resistance to change.
Organizational Success Factors: Learners review organizational success factors and identify best practices they can use to help other adapt to change. Team members develop a strategy to sustain enthusiasm for implementing a change.
Workshop Close: Leaders apply the concepts learned in the course to a strategy for leading a change.
Method of Instruction
- Lecture and Demonstration
- Class Discussion
- Exercises and Application
- Exam, demonstration of skills, class participation