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Course Title
Microsoft Outlook 2010 Certification Training


Learn basic to advanced skills in the Microsoft Outlook 2010 online program, while you prepare for certification. You will discover how to create and format outgoing messages, track and respond to incoming messages, manage the Inbox with Rules and Quick Steps, create appointments and tasks, and more! Offered in partnership with ed2go


By completing the Microsoft Outlook Online Training Program, you’ll know how to:

  • Create and customize messages
  • Create, track, and respond to messages automatically
  • Organize the Inbox with Rules and Quick Steps
  • Record and schedule appointments in the calendar
  • Create, track, and respond to meeting requests
  • Use Document Contacts and Tasks Journal Entries
  • Manage Outlook E-mail accounts, data files, and backup

Students who wish to prepare for Microsoft Certification Exam 77-884: MOS: Microsoft Office Outlook 2010 will find beginning through advanced lessons that demonstrate these required MOS topics.


  1. Introducing Microsoft Outlook
    • Getting Started: How to use the online course
    • Hello, Outlook: Formatting Messages
    • Messages and Messengers: Message Options
    • From Me to You: Graphics, SmartArt and Attachments
    • Signed, Sealed and Delivered: Organize the Inbox with Rules and Quicksteps
    • You've Got Mail: Manage Automatic Responses
  2. Working with the Calendar
    • Eight Days a Week: Scheduling
    • See You In September: Meetings Requests and Tracking Responses
    • This is My December: Contacts, Categories, Journals and Calendar Management
  3. Sharing, Collaboration and Management
    • Outlook On Screen and in Print: Publish and Print Options
    • Prepare to Share: Proofing Tools and Security
    • Find, Forward and Follow Up: Search, Analyze and Export
    • The Administrator: Email Accounts, Setup, and Backup

Method of Instruction



Class participation