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Course Title
Project Leadership Workshop


This class helps project managers of all backgrounds become true leaders. Many people who lead projects today earned the responsibility by being wonderful performers in previous projects, but have no managerial experience. They were never taught the issues nor given the tools needed to lead a project and its staff.

The practical tools, techniques and concepts provided in this course are reinforced and practiced with real-world project situations, exercises and checklists. A major goal is to have participants be able to apply key leadership and management concepts in their projects.

The workshop follows and reinforces the PMI® related knowledge areas. Upon completion of the program, participants involved with PMI and the PMP® certification program are awarded seven PDUs. Total Systems Education’s Global R.E.P. number is 1270.


Upon completion of this course, each participant will be able to:

  • Decide where and how to focus his or her efforts to improve personal leadership skills;
  • Discuss his or her leadership style preferences and those of the team, and use them to resolve potential conflict, and create and maintain a motivated project environment;
  • Identify the symptoms of poor teamwork and develop strategies to resolve issues.
  • Help team members plan and execute project success in face to face and remote (virtual) teams­­;
  • Build trust within the team, and facilitate a results driven project environment.


I. Introduction and Course Objectives

II. Leadership

A. What is Leadership

B. Leadership vs. Management

C. Qualities of Effective Leaders

D. Management Skills needed to lead

E. Leadership styles

III. Building Project Teams

A. What is a team? (Is there really no “I” in Team?)

B. Need for team building

C. Team Synergy

D. Traditional Team-building Steps

1. Forming

2. Storming

3. Norming

4. Performing

E. The Virtual Team-building Steps

F. The Team-building Process

1. Planning for team building

2. Organizing the team

3. Communications within the team

4. Effective tools and techniques

IV. Motivating the People on Your Team

A. Sources of influence

B. Theory X / Theory Y

C. Maslow’s Hierarchy of Needs

D. Personality types

E. The importance of Trust

F. Motivating people who don’t work for you

G. Motivating remote team members

V. Symptoms of Poor Teamwork

A. Sources of conflict

B. Communications Breakdowns (and too many surprises)

C. Sources of conflict in the project environment

D. How sources of conflict change during the project lifecycle

E. Conditions in the team that can lead to conflict

F. Managing conflict

1. Conflict management modes

2. Resolving conflict

3. Strategies for handling two-person conflict

VI. Establishing the Right Project Team Environment

A. Motivating

1. The Individual

2. The Team

B. Supporting Each Other

C. The Virtual Team

D. Dealing with shortcomings

VII. Building Consensus

A. Working together (Face-to-face)

B. Working apart (Virtual)

C. Consensus across teams (Cross-functional)

D. The issue of Trust!

E. Importance of a "Partnership" relationship

1. Business partner characteristics

2. Building the partnership

3. Partners from afar

VIII. Conclusion

A. Review Major Topics/Issues

B. Participants Critique Class



Method of Instruction

Instructional methods for this one-day course are lecture, discussion, case study exercises, specialized individual testing and critique. 


Participation in class discussions and exercises; completion of skill practices; participation in group exercises during class is expected.