ITS Service Catalog
Academic Support and Services
Blackboard, Cisco WebEx, Class Email List, College Standard Software, Course Administration Webtools (CAW), CPCC Login, MyCollege, NetOp Vision (Classroom Computer Management Software), Schedule Builder, Smart Classrooms
Administrative, Management and Reporting
Astra Schedule, CPCC Analytics, Data Cookbook, Data Reporting, Document Imaging, Employee Monitoring, Management & Attendance, Employee Network Account Request (SNAP), OrgPublisher, Report.Web, WebEmployee/Web Advisor
Digital Media Services
Digital Media Services, Digital Signage, Epsilon Rich Media Hosting, Faculty Candidate Teaching Demonstrations, Media Conversions, Panopto & Unison Media Repository, Video Support, Web Conferencing
Class Email List, Employee Email, Outlook Web Access (OWA), Retiree Email Accounts, State Distribution Lists, Student Email Account
File Sharing and Storage
E-Locker, Employee Application Storage (J-Drive), Employee Storage (H-Drive), File Access (U-Drive), SharePoint
Financial and Budgeting
Colleague, Desktop Print Charge Back, Document Imaging, E-Procurement , FA-Link, Technology Planning, Windstar
Mobile and Remote Computing
Laptop Support, Remote Computer Access, Wireless Network Access
Security and Monitoring
Critical Alert! Emergency Notification System, Desktop Anti-Malware, Duress Alarms, Environmental Monitoring , ID Card Access Control, Video Surveillance Cameras
Software Downloads and Printing
Desktop Print Services, DreamSpark, Microsoft Home Use Program, Print Charge Back System, Printer Support
Technical Support
Desktop Power Management, Desktop Software and Hardware Configurations, Desktop Support, Footprints, ITS Help Desk
Web Hosting and Publishing
College Website (Content Management System), Faculty/Staff Web Space
