Data Cookbook

https://cpcc.datacookbook.com/

Data Cookbook serves as a catalogue of reports from various CPCC sources, including: Colleague, Report to Web, Informer and CPCC Analytics. The tool also contains file and field descriptions and report request workflow.

Features

Featured areas of Reporting include:

  • Colleague
  • Informer
  • CPCC Analytics
  • Report.Web

Hours

The Help Desk will be available to assist with any requests pertaining to Data Cookbook during the following Hours of operation:

Monday – Thursday

7:30 AM - 9:30 PM

 

Phone

704-330-5000

Friday

7:30 AM - 5:00 PM

 

Fax

704-330-5475

Saturday

8:00 AM - 12:00 PM

 

E-mail

helpdesk@cpcc.edu

Sunday

Closed

 

 

 

Additional training for Data Cookbook can be located on LearnerWeb.  The course available for the Data Cookbook are listed below:

  • DT-GEN-122 - Data Cookbook (Online)

The Help Desk will be available to assist with any requests pertaining to Data Cookbook during the following Hours of operation:

Monday – Thursday

7:30 AM - 9:30 PM

 

Phone

704-330-5000

Friday

7:30 AM - 5:00 PM

 

Fax

704-330-5475

Saturday

8:00 AM - 12:00 PM

 

E-mail

helpdesk@cpcc.edu

Sunday

Closed

 

 

 

The Help Desk will be available to assist with any requests pertaining to Data Cookbook during the following Hours of operation:

Monday – Thursday

7:30 AM - 9:30 PM

 

Phone

704-330-5000

Friday

7:30 AM - 5:00 PM

 

Fax

704-330-5475

Saturday

8:00 AM - 12:00 PM

 

E-mail

helpdesk@cpcc.edu

Sunday

Closed

 

 

 

During these hours of operation, the Help Desk will respond to any phone calls. However, during busy times, or if a client chooses to leave a voicemail, the Help Desk will return the call to the client within 2 Hours. This is the same for any emails sent to the Help Desk.

Alert history is not available for this service.

Problems with this service should be reported to the ITS Help Desk. You can contact us by email at helpdesk@cpcc.edu or by calling 704.330.5000 during our normal operating hours.

Upon receipt of your report we will create a record in our tracking system and a tracking number will be provided, either over the phone or via automated email response, that you may use to identify this issue in any subsequent communications.